Benefits Specialist / Frontline Source Group / Houston, TX
Frontline Source Group/Houston, TX
http://www.frontlinesourcegroup.com
Our Downtown Houston, TX client is seeking a contract Benefits Specialist to assist with open enrollment.
Requirements:
-2+ years of employee benefits experience handling open enrollment
-Knowledge of Blue Cross Blue Shield benefits is a plus.
-Ability to communicate effectively and develop positive working relationships with both internal and external vendors and customers
-Ability to exercise sound judgment, set priorities, organize, implement and administer effectively in all areas of accountability
-Excellent computer skills.
-Demonstrated maturity in dealing with different level of employees and the ability to maintain confidentiality of all employee data
Please visit us on the web at http://www.frontlinesourcegroup.com
Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline Source Group
Bilingual Customer Service Representative / Frontline Source Group / Houston, TX
Frontline Source Group/Houston, TX
http://www.frontlinesourcegroup.com
Our Northwest Houston, TX client is seeking a contract to possible hire Bilingual Customer Service Representative.
The position is one that requires a strong technical aptitude with customer service, interpersonal and organizational skills being a necessity.
POSITION SUMMARY:
The Customer Service Representative performs the following duties, receives and processes incoming sales and service requests to meet the needs of the customer.
ESSENTIAL JOB FUNCTIONS:
-Actively supports the company’s quality process to achieve total satisfaction of customer’s requirements, striving for error free work.
-Answers all incoming requests for products and services to meet the needs of the customer.
-Processes all customer purchase orders as outlined in the ISO Procedures Manual and according to the customers requirements.
-Informs the customer of the order status and takes action to ensure orders are expedited to meet the customer’s needs.
-Provides copies of literature to customers as needed (i.e. Operation and Maintenance Manuals, spec sheets, etc.)
-Works closely with the Business Unit Leader and the Operations Manager, regional sales managers to service new and existing accounts.
-Prepares all customers quotations per customer specifications
-Logs customer complaints according to the ISO Procedures Manual, notifies management of any lost sales and initiates resolution of the problem to prevent recurrence.
-Processes product returns according to the
Senior Manager, Human Resources / Frontline Source Group / Tucson, AZ
Frontline Source Group/Tucson, AZ
http://www.frontlinesourcegroup.com
Senior Manager, Human Resources
Responsible for providing human resources support to a designated customer based within the organization. From a strategic and tactical perspective, will lead and support all key HR functional areas within assigned group to include compensation analysis, recruiting and selection, retention, employee development, employee relations, legal compliance, performance management, etc. Develops and drives company-wide programs and initiative and viewed as a strategic business partner, change agent, and member of the management staff. Assists senior management in the development of solutions through cultural process and organizational development. Accountable for providing alignment at the functional level to identity efficiencies, provide consistency, streamline processes, methodologies, and practices in the areas of human resources. Expected to manage effectively within a complex environment where dealing with some level of ambiguity is required. Regularly interacts with all levels of management on matters concerning functional area(s). Requires the ability to change the thinking of or gain acceptance of others in sensitive situations.
ESSENTIAL FUNCTIONS:
-In concert with the Manager, Recruiting, develops and executes strategies for effective talent acquisition. Works closely with leadership team within customer group to identify effective solutions to recruiting top talent. In partnership with the Manager, Recruiting, drives the ROI for recruiting within assigned customer group.
-In concert with Corporate HR and senior leadership within customer group, executes strategy for talent management program and helps achieve optimal results in organizational and employee development.
-Identifies trends and issues associated with total compensation matters within customer group and partners with Corporate HR team to identify solutions. Provides advise and direction to leadership on matters pertaining to compensation strategy. Provides guidance and tactical assistance to HR Generalist with execution of compensation practices (pay evaluations, merit process, etc.).
-Works with leadership to ensure performance planning is in alignment with corporate goals/objectives. -Provides training and direction to leadership on effective performance management practices and processes.
-Identifies and analyzes trends in human resources within customer group. Formulates and executes action plans to address issues identified (i.e., proactive training, turnover/retention strategies, career development modeling, etc.).
-Partners with management to identify current and future organizational needs/structure and works within -Corporate Human Resources to ensure alignment within company.
-Drives high level employee relations solutions. Fosters positive employee relations climate. Provides guidance and tactical assistance to HR Generalist with execution of complaint or performance related investigations and conflict resolution.
-Promotes a first point of contact environment within assigned customer group for all HR related programs including benefits, compensation, development, and employee relations.
-In partnership with Corporate HR, leads the identification, development and execution of corporate-wide initiatives (i.e., Cultural Transition, Employee Satisfaction, achievement of policy deployment initiatives associated with Key Business Results, etc.).
-Directs the daily activities of assigned HR Generalist(s) and/or provide indirect coaching to other members of the HR team.
-Monitors work to ensure quality, and continuously promote Quality First Time.
Formal Training/Education:
B.S. in HR Management, business or related field; Masters degree or PHR/SPHR certification preferred.
Experience:
12 years related experience in a series of progressively more responsible HR positions, including a minimum of 4 years in a leadership capacity. Experience must include at least 4 years of high level organizational involvement with specific experience developing and executing strategy for recruitment, retention, organizational design, and talent management/employee development. Must have solid experience in fundamentals of HR including compensation, training, recruiting, performance management, employee relations and policy administration.
Knowledge, Skills, and Abilities:
Must have demonstrated initiative in past performance and be capable of functioning in a fast-paced, change-oriented environment.
Must possess strong interpersonal, communication and listening skills.
Demonstrated experience as a progressive, creative change agent with excellent problem solving skills.
Through prior experience, must have demonstrated high level of skill in dealing with ambiguous and often complex work situations.
Please visit us on the web at http://www.frontlinesourcegroup.com
Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline Source Group
Director of Talent Management and Training / Frontline Source Group / Tucson, AZ
Frontline Source Group/Tucson, AZ
http://www.frontlinesourcegroup.com
Director, Talent Management and Training
POSITION SUMMARY:
-In conjunction with senior management, formulates strategy and sets direction for talent management and leadership training programs that are consistent with the business goals, enhance the company’s ability to attract, develop and retain the best talent, and position our client as the employer of choice in our chosen markets. Through demonstrated
Contract Medical Receptionist / Frontline Source Group / Houston, TX
Frontline Source Group/Houston, TX
http://www.frontlinesourcegroup.com
Our Houston, TX client is seeking a one week contract Medical Receptionist.
Responsibilities:
-Answering Phones
-Taking Messages
-Filing
-Checking patients In
-Other duties as assigned.
Requirements:
-Bilingual- Spanish
-1+ year of experience as a medical receptionist
Please visit us on the web at http://www.frontlinesourcegroup.com
Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline Source Group
Legal Secretary / Cerami Search Group / Dallas, TX
Cerami Search Group/Dallas, TX
Uptown Dallas law firm is seeking a Legal Secretary with two or more years experience working in a law firm. Firm would prefer experience to be in Bankruptcy, more specifically Creditor Rights, but would consider someone with either a litigation or transactional background. The successful candidate will have the ability to work independently and enjoy a fast-paced environment.
Although this is a temporary opening, the firm is actively searching for someone to cover the desk on a full time, direct hire basis. With that said, this could potentially be a temp to hire situation for the right candidate. Hourly rate would be $14-17/hour DOE. Firm offers competitive benefits and free parking.
Please visit us on the web at: http://www.ceramisearchgroup.com
Cerami Search Group is an Equal Opportunity Employer, M/F/V/D.
Cerami Search Group is a successful Texas based search firm specializing in the temporary, temp-to-hire and direct hire placement of Legal, Accounting, Information Technology, Medical and Administrative professionals. Our clients range from small companies to large corporations throughout Dallas Fort Worth and North America.
Insurance Billing Specialist / Frontline Source Group / Houston, TX
Frontline Source Group/Houston, TX
http://www.frontlinesourcegroup.com
Our Houston, TX client is seeking a contract Insurance Billing Specialist. This position could last 3-6 months.
Responsibilities:
-Retrieves the daily Insurance Billing Edit files from Office Mate Software.
-Reviews edit report and corrects claim errors as required.
-Audit charges and coding for accuracy, specifically duplicate billing entries or missing codes.
-Corrects charges and coding as necessary.
-Processes paper claims for those insurance carriers that can not be transmitted electronically.
-Process electronic claims when appropriate.
-Corrects and re-files all rejected claims.
-Files secondary Insurance claims.
-Audits all returned insurance mail claims and re- files as necessary.
-Participates in educational and developmental activities.
-Attends meetings as requested.
-Performs other duties as directed by supervisor.
Requirements:
-High school diploma or GED, preferred some college.
-At least 5 years comprehensive experience in medical/ physician office environment that includes electronic billing procedures.
-At least 2 years working knowledge of CPT and IDC-9 coding standards.
-Generally familiarity with PC’s/ computers, spreadsheets and medical office software.
-Complete knowledge of clinical registration, patient accounting, billing, reimbursement and third party/managed health care procedures and practices.
-Basic understanding of CPT and ICD-9 coding and medical office terminology.
-Skills in analyzing accounting, billing, coding, and third party reports.
-Ability to perform mathematical computations and compute ratios and percentages.
-Skills in defining problems, collecting data, interpreting billing information.
-Skills in using medical software computer applications.
-Ability to organize work for highest level of efficiency.
-Ability to communicate clearly and be self motivated.
-Ability to develop and maintain positive, effective relationships with patients and staff.
Please visit us on the web at http://www.frontlinesourcegroup.com
Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline Source Group
Office Administrator – Medical Inventory / Frontline Source Group / Irving, TX
Frontline Source Group/Irving, TX
http://www.FrontlineSourceGroup.com
Our San Antonio, TX client is seeking an office administrator to join their team.
OVERALL RESPONSIBILITIES:
-Provide regional support and office operations reporting to the Regional Manager. Overall responsibility includes ensuring efficiency and functionality of the metro office while providing excellent customer service to our internal and external customers. Utilize knowledge of products, programs, policies and procedures to ensure timely and accurate provisioning of surgical and regional equipment and product support material to customer locations. Provide superior customer service to internal and external customers using the Quote System, Invoice Viewer, AS400, and CRM, as well as coordinating delivery and retrieval of sets and regional equipment, using approved courier services.
POSITION DUTIES AND RESPONSIBILITIES:
-Ensures all surgical sets are complete, available and accurate per BOM, and accounted for in the field.
-Inspects and replenishes sets which may have been quarantined after normal hours.
-Examines instrumentation for missing components or contamination
-Examines implant container and/or screw rack for missing items
-Replenishes items from shipment package(s) or SIMS cabinet
-Updates Bill of Materials and SIMS inventory, as required
-Log all field equipment into the Metro Office inventory tracking tool.
-Tag & log all new equipment releases.
-Consignment paperwork detailing itemized inventory at customer locations.
-Performs administrative duties to ensure regional customer satisfaction including VIP order processing; POR ordering and follow up; maintain accurate and current POR Report; Rectify Order discrepancies; Customer correspondence; CRM maintenance; Quote preparation; Initiate Grant requests; Initiate excess inventory exchanges; Initiate product complaints; Eval Set Information; Marketing Support;
-On-Site workshop organization and planning.
-Reserving Eval sets for Sales Consultant.
-Coordinates dispatch and retrieval of sets and equipment using approved courier service.
-Research and resolve accounting issues.
-Emphasis placed on building good customer relations with Materials Management, Central Sterile, Accounting/Finance/Billing departments and other pertinent departmental staff.
-Serve as Point of Contact between hospital and consultant for resolution of billing matters, i.e., Purchase Orders; billing discrepancies, drop-off/retrieval of equipment as may be required.
-Provides emergency or back up deliveries.
-Maintains literature library.
-Orders supplies/forms for office.
-Process Expense reports on Metro Office related expenses per company procedures and policies.
-Filing
-Maintains company equipment, materials, and office environment in top condition.
-Additional duties as determined
-Know and follow all laws and policies that apply to one's job, and maintain the highest levels of professionalism, ethics and compliance at all times.
-Diligently participate in our compliance program-related activities as denoted by your supervisor or our Chief Compliance Officer.
PROFESSIONAL EXPERIENCE REQUIREMENTS:
-Five or more years in a professional office environment preferred.
-Customer Service attitude.
-Strong interpersonal skills.
-Understand Courier Service protocols and requirements.
-Well versed Computer Applications including Micro-soft Excel and data base management software.
-Ability to work independently.
-Ability to work in a dynamic fast paced environment.
-Able to prioritize and manage multiple tasks.
-Strong time management skills.
EDUCATIONAL REQUIREMENTS:
-Bachelor’s Degree in Business, Science or other related field.
OTHER REQUIREMENTS:
-Understand which sets are required for specific surgeries.
-Understand which sets comprise the various company Systems.
-Successful completion and application of information learned through company Training program as required.
-Knows and follows all company policies and maintains the highest level of professionalism, ethics and compliance at all times.
-Diligently participate in company compliance program-related activities.
-Maintain valid driver’s license at all times.
-Ability to lift/carry heavy sets.
Please visit us on the web at http://www.frontlinesourcegroup.com
Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline Source Group
Assurance and Risk Manager / Frontline Source Group / Dallas, TX
Frontline Source Group/Dallas, TX
http://www.frontlinesourcegroup.com
Our Dallas oil and gas client is looking for an Assurance and Risk Manager to join their team
Key responsibilities:
-Overseas the Sarbanes Oxley compliance process
-Liaise with representatives of the shareholder Companies to provide information on internal governance
-Develop and maintain Internal Control process documents for the key business processes in order to maintain strong Internal Controls over Financial Reporting
-Coordinate the Internal Controls testing on behalf of management and liaise with auditors and external service providers on providing assurance on key controls
-Define the Company’s core controls and promote compliance with the internal controls framework
-Develop a Governance Self Assessment to internally assess management’s implementation and compliance with key internal controls processes
-Coordinate the annual segregation of duties review in the company
-Co-ordinate the development and maintenance of the Company’s risk register
-Supporting the line Managers in developing and maintaining the departmental risk registers
Qualifications and experience:
-A Bachelors Degree in Accounting, Management or equivalent
-A minimum of 6 years working experience
-A minimum of 3 years experience in Sarbanes Oxley compliance
Skills and attributes:
-Ability to communicate effectively
ADP Payroll Lead / Frontline Source Group / Garland, TX
Frontline Source Group/Garland, TX
http://www.frontlinesourcegroup.com
Our East Dallas, TX client is seeking a contract ADP Payroll Lead. This is a three month contract assignment.
Responsibilities/ Requirements:
- Processing multi-branch / multi-compensation plans; over 200 employees paid a combination of bi-weekly, monthly and quarterly.
- 3-5 years of related experience
- Extensive experience with Excel and ADP PayXpert and EzLabor, including conversions and training.
- Extensive knowledge of payroll accounting and related GAAP treatment.
- Knowledge of benefit accounting and 401k and ERISA rules and regulations.
- Requires hands on, can-do spirit in a collaborative work environment.
Please visit us on the web at http://www.frontlinesourcegroup.com
Equal Opportunity Employer, M/F/V/D. Candidates must have authorization to work in the U.S. Clients will not sponsor visas.
Frontline Source Group